Privacy Policy for Automeds Training

Effective Date: 19 June 2025
Data Controller: Automeds Training (automedstraining.co.uk)

1. Introduction

At Automeds Training, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website and use our services.

2. Information We Collect

Personal details: Name and email address provided through registration and course sign-ups.
Course performance data: Including quiz scores and training progress.
Payment information: Processed securely through third-party platforms like Stripe and WooCommerce.
Technical data: IP address, browser type, and device information collected via cookies and Google Analytics.

3. How We Collect Your Information

Course registration and contact forms
Cookies and tracking technologies
Analytics tools (e.g. Google Analytics)

4. Legal Basis for Processing

Consent: When you opt in to services or accept cookies.
Contract: To deliver courses and manage your training account.
Legitimate interests: For analytics, service improvement, and security.
Legal obligations: Where required by UK law.

5. How We Use Your Information

Deliver online training courses
Track your learning progress
Process payments securely
Improve website functionality and user experience
Respond to enquiries or support requests

6. Sharing Your Information

We may share your data with:

WooCommerce & Stripe – for secure payment processing
Google Analytics – for site usage statistics
Autoptimize – for technical optimisation

We do not sell or rent your data to third parties.

7. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected, or as required by law. Course performance records may be stored for audit and training history purposes.

8. Your Data Protection Rights

You have the right to:

Access, update, or delete your personal data
Object to or restrict certain types of processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at training@automeds.co.uk.

9. Cookies

Our website uses cookies to enhance your experience, analyse traffic, and support functionality. You can manage your cookie preferences through your browser settings. See our separate Cookie Policy for details.

10. International Transfers

We do not routinely transfer personal data outside the UK. If we do, we ensure appropriate safeguards are in place.

11. Security

We take appropriate measures to protect your data, including encryption, access controls, and secure servers. However, no method of online transmission is 100% secure.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: training@automeds.co.uk
Website: automedstraining.co.uk